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Window Cleaning FAQs

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  • Q: How often should I have my windows cleaned?

    A: Most residential customers opt for window cleaning every 6-12 months, but this can vary based on factors like location, personal preference, and the presence of pets or children. You can always do In and out, then alternate every 6 months. Honestly, the choice is yours. 

  • Q: What is included in a typical window cleaning service?

    A: Generally, both the interior and exterior surfaces of the windows, along with the window tracks, sills, and screens, are cleaned.

  • Q: Do I need to be home during the window cleaning?

    A: If we can only remove the screens in front of the inside of the home then yes, we will need you to be home. All our teams are background-checked so if you need to go out, we have you covered.

  • Q: What if my windows are hard to reach?

    A: Professional window cleaners have specialized equipment like ladders and water-fed poles to reach high or difficult-access windows. We can go up to four stories from the ground.

  • Q: Do you offer screen cleaning?

    A: Yes, screen cleaning is included 

  • Q: What cleaning solutions do you use?

    A: We use professional-grade cleaning solutions that are safe for your windows, frames, and the environment.

  • Q: Are your window cleaners insured?

    A: Yes, our window cleaners are fully insured for your protection.

  • Q: How much does window cleaning cost?

    A: The cost varies depending on the number of windows, size, and accessibility. Contact us for a free quote.

  • Q: What if it rains after my windows are cleaned?

    A: Our cleaning solutions help to repel water and prevent spotting, BUT we also have a ten-day rain guarantee so if the rain leaves any spots or marks we will come back and make it right for you.  

  • Q: Do you offer commercial window cleaning?

    A: Yes, we offer window cleaning services for both residential and commercial properties.

  • Q: Can you clean windows on high-rise buildings?

    A: No the highest we can go up to is four stories.

  • Q: How do I prepare my home for window cleaning?

    A: Clear any obstacles from windows, such as furniture or plants or breakables on window sills. We just need to have access to the glass. 

  • Q: Do you offer any discounts?

    A: Yes, we offer discounts for bundles services or if you and your neighbors get together as well as Military discounts. 

  • Q: What if I'm not satisfied with the window cleaning?

    A: We strive for 100% customer satisfaction. If you're not happy with the service, contact us and we'll work to make it right. We want you to be happy with the work. 

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